Frequently Asked Questions
Everything you need to know about enhancing your home environment.
How do I know when to replace my air purifier filters?
Most Levoit air purifiers feature a Check Filter Indicator that lights up when it's time for a replacement, typically every 6 to 8 months depending on usage and air quality.
What is your shipping policy for home appliances?
We offer free standard shipping on all orders over $50 within the contiguous United States. Orders are typically processed within 1-2 business days.
Can I use tap water in my Levoit humidifier?
While tap water is usable, we highly recommend using distilled or demineralized water to prevent mineral buildup and ensure the longevity of your device.
What is the warranty period for Levoit products?
All Levoit products come with a standard 1-year warranty. You can extend this by an additional year by registering your product on our official website within 14 days of purchase.
How do I return a product if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your item in its original packaging for a full refund within 30 days of delivery.
Are Levoit smart devices compatible with voice assistants?
Yes, our smart models are compatible with the VeSync app, which allows for seamless integration with Amazon Alexa and Google Assistant for hands-free voice control.